Airport Security: Passenger Screening and Governance Post 9/11 provides knowledge of governance, terrorism, security, and democratic principles in the passenger screening processes by the Department of Homeland Security, Transportation Security Administration, and air carriers. This book identifies the inadequate security measure designs, resulting from legislation, implemented by the Transportation Security Administration (TSA), and the Department of Homeland Security (DHS). These security measures impose risk to our passengers daily as their principle provider of airport screening services.
The author has over 20 years of professional experience in the airline industry. She started as a Ticketing Agent and progressed to General Manager for various airlines and vendor services. The truth is, despite current best practices and policies, dangerous items, and contraband continue to find its way past the screening areas of many airports and into secure areas.
As a New Jersey Women Owned Small Business and Women-Owned Minority Business entrepreneur, The Interactive Intelligence Corporation is dedicated to assisting policy makers, administrators, and airport and airline management with examining and preventing the exploitation of weaknesses in the current system, increasing the efficiency and effectiveness in identifying and responding to emerging threats, and producing greater public satisfaction.
